Faq's

Frequently Asked Questions
Frequently Asked Questions
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​​​​​​​Frequently Asked Questions and Customer Service​
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​For Artists:​
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​​​​​Metro Orange Art is always looking for artists, both emerging and established. Metro Orange Art is a new company ​
​that offers artists excellent visibility while also providing both true security and an on-going commitment to quality. ​
​Please understand that an interest in our site is not an automatic acceptance to be shown, since all work is ​
​thoroughly screened before being included in Metro Orange. Please read the information below before starting your ​
​submission process and know that we welcome your questions about becoming one of our artists. To get ​
​started with Metro Orange, please send an email to:​
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​Submissions@MetroOrangeArt.com with the following information: Name, Address, Phone number, a brief ​
​Biography, 3-5 samples of your work with descriptions including size/media/year completed. You will receive a ​
​replying email, including further instructions, as promptly as possible.​
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​​​​​​​For Galleries / Collectors:​
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​​​​​We continue to work with galleries, helping to increase their bottom-line with our many options for Internet sales. ​
​Please email us to receive specific information on becoming​
​affiliated with Metro Orange at: info@MetroOrangeArt.com.​
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​​​​​​​Framing:​
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​​​​​Metro Orange Art offers a full service frame shop. We use only the highest quality archival mounting materials to ​
​guarantee a quality finished product on each and every framing job.​
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​​​​​​​Corporate:​
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​​​​​Metro Orange is working in the Tri-state area with a growing number of venues, producing the highest level of art and ​
​design service for doctor’s offices, luxury condos and corporate headquarters. We can complete your entire project, ​
​encompassing design, decoration and installation. Call or email for a prompt free quote and further information,​
​sales@MetroOrangeArt.com​
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​​​​​​​Return Policy:​
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​​​​​Metro Orange Art accepts returns on damaged items only. If you received your order damaged please contact us so that we may assist you in the return process, which we issue a Return Authorization Number (RAN) to anticipate receipt of your package and also to insure a ​
​promptly issued credit. We will refund your purchase, arrange for a credit or expedite an exchange, whichever you ​
​prefer.
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​​​​​​​Sales Tax:​
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​​​​​Metro Orange is required to charge NY State sales tax of 8.625% on all purchases, unless a purchase is made ​
​outside of New York State and shipped out of state as well.​
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​​​​​​​Interior Design:​
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​​​​​Metro Orange Art works with Interior design professionals on projects requiring custom framing, color coordination, ​
​display materials and unique commissions and special needs. We are experienced with the design and layout of ​
​artwork and art-crafts for any and all applications.​
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​​​​​​​Contact:​
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​​​​​You can contact Metro Orange Art through the following means​
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​​​​​​​Metro Orange Art Inc.​
​53 E Merrick Road #102​
​Freeport NY 11520​
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​General Info​
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​​​​​:       info@MetroOrangeArt.com​
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​​​​​​​Submissions​​​​​​​​​​:     submissions@MetroOrangeArt.com​
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​​​​​​​Sales​​​​​​​​​​:                   sales@MetroOrangeArt.com​
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​​​​​​​Returns​​​​​​​​​​:               returns@MetroOrangeArt.com​
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​​​​​​​Daytime Phone​​​​​​​​​​  9am - 5pm EST​​​​​​​​​​  ​
​Main Office:  ​
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​​​​​      1-866-225-4038​
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​​​​​​​Fax:                       ​​​​​​​​​​516-208-8057​
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